Shipping Policy

Who We Are


Celvian (Operated by: Krisztian Mikoczi – Sole Proprietor) (“we,” “us,” or “our”) operates the website https://celvian.shop/ (the “Site”). We are a premier destination for thoughtfully curated home, garden, and kitchen essentials, designed to elevate everyday living. From durable cookware to stylish outdoor décor, our products blend functionality, quality, and timeless design—helping you create spaces that inspire.

Shipping from warehouse: 6190 Woodlands Blvd, Tamarac, FL 33319, US

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction.Below are the details of our shipping process.

Shipping Costs

  • Standard Shipping: Flat shipping rate of $4.99 for shipping within the US.

Shipping Range

  • Delivery Area: We currently ship within the US only.
  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
  • Cut-off Time: Orders placed before 18:00 (GMT-08:00) Pacific Standard Time will be processed the same day; those placed after will be processed the next business day.
  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

  • Estimated Delivery: Orders typically arrive within 7 – 10 business days after processing, depending on the destination.

Shipping Process

  • Courier Services: We use reliable carriers such as USPS, and FedEx for all shipments.
  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

  • Returns Policy: For detailed return instructions, please refer to our Returns Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

  • Email: [email protected]
  • Phone: +1 954-731-5378
  • Address: 6190 Woodlands Blvd, Tamarac, FL 33319, US
  • Hours: 9:00 AM – 5:00 PM Monday-Friday